Terms & Conditions
Definitions
“The Photographer” means Trinidad Flores Photography. “The Client” means any person, body of persons, firm or company with whom the Photographer enters into a contract for the sale of goods or provision of services by The Photographer.
Booking & Cancellation:
The Booking Fee, which is half of the total cost (50%), confirms your date with the photographer and is not refundable if you cancel. If you cancel within four weeks (or 1 month) of the event, you’ll need to pay the full amount. Any cancellations must be in writing. If you postpone your event, you can keep the fee if the photographer can reschedule for the new date/time. The fee for the postponed event is subject to change.
Payment Terms:
50% advanced payment | 30% payment on day of event |
20% payment on day of delivery
The retainer must be paid in full at the time of the booking. Retainer secures the time and services of the Photographer for the sitting and is non-refundable or transferable in the event of cancellation, it being the agreed loss suffered by the photographer due to cancellation. Sittings that are postponed to a later date will retain the fee as long as the photographer can re-schedule for the new date and time.
Following payment of the retainer, the balance of any fees due is to be paid on, or before the date of the sitting. No photographs will be delivered until all payments due have been paid in full. Payment for additional images and albums is to be made when they are ordered.
Please note that no USB, HDD, frame, album, or any optional extras will be delivered or included as part of your package unless explicitly stated in the quotation. These items will only be provided once all payments due have been paid in full. Payments can be made via cheque or bank transfer.
Timings:
Payment for any additional attendance hours (whether partial or full), which may have been agreed upon but were not accurately known at the time of signing the contract, must be settled at the post-event delivery meeting. The photographer’s coverage will begin at the scheduled start time and end at the agreed-upon finish time. If the event is delayed or if additional hours are required, overtime charges will apply. Any changes to the event’s timing or location should be communicated promptly to avoid adjustments to the schedule or additional fees.
Cooperation: We agree to work together happily and talk openly to get the best pictures possible. It’s a good idea to have someone like the best man help the photographer by pointing out important people and organizing family pictures. Make sure to tell the photographer about important moments during the event, like throwing flowers or cutting the cake, so that we can be prepared. Please note that not all guests at events or weddings like having their photo taken. In such cases the Photographer will use his discretion but cannot be held responsible for a lack of photos of these people.
The Schedule:
We plan our schedule, how we work, and our experience to make sure we capture wonderful photos/videos that everyone enjoys. Both of us need to be on time and work together with a positive attitude to get the best outcome. If things run late, like if someone is very late, we might not be able to take all the usual photos/videos. But we will try our best to make up for it and still get a great outcome.
Confirmation:
Client will receive a confirmation mail or message and a receipt on receiving the Booking amount. This message confirms the Booking with ‘Trinidad Flores Photography ‘. Any verbal communication DOES NOT guarantee a booking if the advance amount is not paid.
Delivery:
Pre-wedding:
3-5 Weeks after the service date in off-season or up to 5 Weeks after the service date in peak season.
Wedding:
Subject to duration of photography services. The more drawn out of photography services implies we will produce more photographs, and it will require longer time for post processing. For the most part we may convey the outcome in 5-7 Weeks after the service date in off-season or maximum 7 Weeks in peak season.
Other Events:
Subject to duration of photography services. For the most part we may convey the outcome in 1 Week after the service date in off-season or maximum 3 Weeks in peak season.
Images & Retouching: All images are provided in high quality to clients, with sizes considered standard. ‘Trinidad Flores Photography‘ will do basic retouching to ensure the photos meet a certain quality standard.
Album:
If your package includes an album, photo selection must be completed within three (3) months upon receipt of the raw images. Failure to do so will result in processing the remaining payment for the services provided, irrespective of whether album photos have been chosen. Prior to printing, a preview PDF will be provided for your approval. Please be advised that no alterations can be made once the preview PDF is finalized and/or printed.
Video:
If your package includes traditional/regular videos, we commence editing once we sort out the footage. Audio/songs will be selected based on our expertise and preferences. Editing typically spans 3-5 weeks. Changes will only be considered in the event of errors or missing footage(s).
Cinematic Video:
If your package includes a Wedding film/Cinematic video, we kindly request your audio selection. In case you’re unable to provide audio, we will offer suggestions. Editing typically spans 4-6 weeks. A draft video will be provided before the final files for your review. Once the draft video is finalized, no further changes will be made.
Drone (Aerial Photography/Videography):
If your package includes Drone, please note that drone operations are subject to weather conditions and operational feasibility. We will make reasonable efforts to provide uninterrupted drone services, but adverse weather or safety concerns may require suspension or rescheduling of operations. Please be aware that drone operation may be restricted in areas near airports, military bases, or other sensitive locations.
Copyright Law:
All photographic materials, including but not limited to digital files, negatives, transparencies, proofs, and previews, shall be the exclusive property of the Photographer. The Photographer shall own the copyright in all images created and shall have the exclusive right to make reproductions.
The Photographer retains copyright of the photographs. Clients may make copies for personal use and share them with friends and family. However, selling, publishing, or commercial use requires prior written consent from the Photographer.
Right to a Credit:
The Photographer asserts both his moral right to be identified as the author of his work and the right to a credit (where possible) is asserted in accordance with Sections 77 – 79 of the Copyright, Designs and Patents Act 1988 or any amendment or re-enactment thereof. Please credit ’Trinidad Flores Photography’.
Model Release: The Clients grant the Photographer permission to use their photographs for various purposes, including editorial, advertising, and competitions, with the freedom to alter and copyright the images. The Clients release the Photographer from any liability related to the use of the images.
Attendance: If the assigned Photographer is unable to attend your event due to unforeseen circumstances, we reserve the right to send a replacement photographer to cover the event to the best of their ability.
Travel and Subsistence: For attendance at venues at a distance over 15 M radius, travel costs will be charged where necessary. If an overnight stay is necessary for event(s) outside Vadodara (Baroda), good hotel and food charges will be billed, unless the client provides accommodation for our team.
Complaints:
Client complaints must be submitted in writing mail or message to the Photographer within 15 days of receiving the soft-copy data.
Files Handling/Backup: Please note that we will delete all your event(s) files 1 year after our service date.
Disclaimer:
The photographer reserves the right to change, vary or cancel these
Terms and Conditions at any time.
We value our customers and aim to ensure your complete satisfaction with both our service and products.
Both parties will agree to these terms upon booking.
If you have any questions or would like to discuss our photography terms and conditions, then please contact us at photosbytrinidad@gmail.com.
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Last Updated on 12 April 2025